This type of malarkey exploded in popularity in the UK during COVID, mostly due to chains trying to make money from data during tough times.
Most of the time was just a multi-megabyte PDF to download (with a double digit percentage of it being outdated) and everybody hated it.
Some still insist on it and wonder why they’re going bankrupt. But if there’s one thing the British hospitality industry does well, it’s… not hospitality. At least not when combined with technology.
![Off Menu [Mr. Lovenstein]](https://lemmy.world/pictrs/image/681b6f74-0a24-431f-8051-fcf58688556f.jpeg){kind=link}
This type of malarkey exploded in popularity in the UK during COVID, mostly due to chains trying to make money from data during tough times.
Most of the time was just a multi-megabyte PDF to download (with a double digit percentage of it being outdated) and everybody hated it.
Some still insist on it and wonder why they’re going bankrupt. But if there’s one thing the British hospitality industry does well, it’s… not hospitality. At least not when combined with technology.