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Kevin was in trouble at the start of the film. They could have very easily had his mom take his phone away before sending him to his room.
After arriving in Paris, Kevin’s mom frantically calls his phone… only for a suitcase to start ringing. Oops!
Why would Kevin be the one contacting his mother? He thought he magically wished them away because he thought they hated him and treated him like scum. He never tries to contact them because he thinks they’d all just disappeared.
That’s why his Christmas wish is to see his family again… even Buzz.
To be fair, he did go around the house calling “Mom, Dad?” If he had a phone before assuming he had wished them away he would probably try texting.